Customer Support Executive (Air India Process)

Company: IEnergizer IT Services Pvt. Ltd.

Client: Air India

Work Location: AKR Tech Park, Kudlu Gate, Bangalore

Work Mode: Work from Office

Job Responsibilities

- Handle customer queries related to flight bookings, cancellations, rescheduling and ticketing.
- Assist customers with travel-related issues and provide appropriate solutions.
- Manage customer interactions professionally and ensure customer satisfaction.
- Provide accurate information regarding airline services, policies and travel procedures.
- Handle customer concerns efficiently while maintaining service quality.

Eligibility Criteria

- Any Graduate is mandatory.
- Candidates must have excellent English communication skills.
- Previous experience in Airlines, Travel or Customer Support is preferred.
- Knowledge of GDS tools such as Amadeus, Galileo or Sabre will be an added advantage.
- Freshers with strong communication skills may also apply.

* Hotel Management Candidates also can apply





Salary & Advantages

- CTC: Up to 36,000 per month incentives.
- Paid training.
- Health insurance benefits.
- Career growth opportunities.

Shift Details

- Rotational shifts, including night shifts.
- Rotational weekly offs.
- Flexibility to work on weekends and holidays.

Interview Process

- HR Round
- Operations Round
- Client Final Round
- Versant Assessment (as applicable)

Interested candidates can share their updated resumes to proceed with the interview process.

HR Contact :- (phone hidden)

HR Aishwarya

Role: Ticketing & Reservation Executive, Industry Type: BPM / BPO, Department: Aviation & Aerospace, Employment Type: Full Time, Permanent Role Category: Flight & Airport Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Hotel Management Air TicketingTravel Process

📌 Air Ticketing Executive (Bengaluru)
🏢 iEnergizer
📍 Bengaluru