STRATACACHE Asia Pacific | AMP-X

Location: SOUTH EAST ASIA

Reporting to: Managing Director

Employment: Full-time

About the role

STRATACACHE Asia Pacific is seeking a Head of Product & Platform Engineering to lead the product strategy, engineering execution and ongoing development of AMP-X, our digital signage content management platform. This role brings together product leadership and technical delivery. You will translate customer and partner needs into a clear roadmap, build a disciplined engineering organisation, and ensure our software, media players and cloud services work reliably together. Working across Japan, Southeast Asia, India, Australia and Current Zealand, you will help establish AMP-X as a scalable enterprise platform supported by a strong partner ecosystem.

Key responsibilities

Product strategy and roadmap

- Own the AMP-X product vision, roadmap and release priorities in alignment with business objectives.
- Translate customer, partner and market requirements into defined product capabilities and acceptance criteria.
- Balance new features, customer commitments, platform reliability and technical debt.
- Establish a structured process for evaluating feature requests and communicating roadmap decisions.
- Define product success measures, including adoption, deployment time, reliability and customer satisfaction.

Engineering leadership and delivery

- Lead software development, platform engineering, quality assurance and DevOps teams.
- Establish clear ownership, realistic delivery commitments and accountability for results.
- Introduce consistent engineering practices covering architecture, code reviews, testing, documentation and release management.
- Build team capability through hiring, coaching, performance management and succession planning.
- Manage external development partners and specialist vendors where required.

Platform architecture and operations

- Own the technical architecture across the CMS, APIs, device management, media players and supporting infrastructure.
- Ensure the platform supports enterprise requirements for scalability, security, availability and maintainability.
- Define supported deployment models and maintain clear compatibility standards across software and hardware.
- Establish monitoring, incident response, disaster recovery and capacity planning.
- Manage infrastructure costs and improve the efficiency of development and production environments.





Quality, security and release readiness

- Be accountable for release quality, supported upgrade paths and production readiness.
- Establish testing across functionality, performance, security, device compatibility and real-world playback conditions.
- Ensure secure development practices, access controls and vulnerability management are embedded in delivery.
- Lead technical investigation of critical defects and recurring incidents, with documented corrective actions.
- Set clear release criteria, rollback procedures and support handover requirements.

Hardware and player integration

- Coordinate software and firmware integration with media players and approved hardware platforms.
- Own technical validation of device onboarding, remote management, content playback and offline operation.
- Work with hardware, procurement and operations teams on chipset changes, component availability and product lifecycle planning.
- Ensure hardware substitutions and firmware changes are validated before customer deployment.

Partner and customer enablement

- Build the technical foundations for a partner-led sales and delivery model.
- Oversee API documentation, integration guides, deployment standards and technical training materials.
- Support partner certification, solution validation and complex enterprise deployments.
- Work with sales and support teams on technical feasibility, solution design and escalations.
- Ensure regional requirements, including localisation and Japan-specific delivery needs, are reflected in product planning.

Business leadership and governance

- Own engineering budgets, resource planning and delivery reporting.
- Provide leadership with clear visibility into progress, dependencies, risks and decisions required.
- Establish measurable service expectations between engineering, product, support and commercial teams.
- Maintain company ownership and control of source code, technical documentation, repositories and development environments.

Experience and qualifications





- Typically 12+ years of experience in software engineering or enterprise technology, including 5+ years leading engineering teams.
- Demonstrated ownership of an enterprise software product from roadmap through development, launch and ongoing operation.
- Strong technical understanding of cloud platforms, SaaS architecture, APIs, databases, automated testing and CI/CD.
- Experience building reliable systems that manage distributed devices, edge applications or connected hardware.
- Proven ability to improve delivery predictability, product quality and team performance.
- Experience working directly with enterprise customers, channel partners and geographically distributed teams.
- Strong commercial judgement, including prioritisation, budgeting and build-versus buy decisions.
- Degree in computer science, engineering or a related discipline, or equivalent practical experience.

Preferred experience

- Digital signage, content management, media playback, IoT or device management platforms.
- Multi-tenant platforms and enterprise identity integrations.
- Android, Linux or Windows player environments.
- APAC enterprise deployments, particularly in Japan.
- Building technical enablement for distributors, resellers and systems integrators.

Leadership expectations

We are looking for an individual who:

- Takes ownership of outcomes and follows commitments through to completion.
- Remains close enough to the technology to challenge architectural and delivery decisions.
- Communicates clearly and raises risks early.
- Builds capable teams with clear standards and responsibilities.
- Makes practical decisions that balance customer value, engineering effort and business priorities.
- Brings discipline and urgency to a business operating under new ownership.

Success in the first six months

- Establish an agreed product roadmap, platform architecture baseline and resource plan.
- Introduce a predictable release cadence with clear quality and readiness criteria.
- Resolve the highest-priority reliability, security and deployment issues.
- Strengthen delivery against critical customer commitments, particularly in Japan.
- Put partner technical documentation, training and escalation processes in place.
- Establish a leadership dashboard covering delivery, platform reliability, defects, adoption and engineering costs.

📌 Head of Product & Platform Engineering (Bengaluru)
🏢 STRATACACHE Asia-Pacific
📍 Bengaluru