Job Title: Senior Engineering Manager – Mobile

Location: Hybrid

Job Type: Full-time

ServiceChannel Managers are the drivers of technology and team excellence, turning ideas into impactful solutions. As Senior Engineering Manager – Mobile, you will lead the team that builds and evolves our mobile product suite: native iOS and Android applications for service-request management and field-technician workflows, the supporting mobile SDKs, and our new React Native (hybrid) initiative. You are responsible for the design and delivery of these solutions, ensuring proven mobile architecture and engineering best practices. Prospective candidates must have deep, hands-on experience in native iOS (Swift) and native Android (Kotlin) development as well as React Native, and experience guiding teams across all three. They must understand secure mobile development, the app release lifecycle, and be able to define and enforce engineering standards across platforms.

Collaborating with global teams, you will provide technical direction, mentor engineers, and shape our strategy for balancing native and hybrid development. set org-level goals, structure and operating cadence, and be accountable for the combined delivery, quality and reliability outcomes.

establish architecture governance, design reviews and engineering standards across teams.

Represent engineering to senior and executive leadership; communicate status, risks, trade-offs and strategy clearly, and influence cross-organization priorities and dependencies.

Drive organization-wide engineering excellence: quality, security, reliability, cost efficiency and developer-experience programs with measurable targets.

Lead complex cross-team and cross-region programs, resolve conflicts and escalations, and foster a culture of ownership, inclusion and continuous improvement.

Own commitments and delivery outcomes for the mobile team(s), ensuring predictable and high-quality execution across iOS, Android and React Native.

React Native, and lead the incremental adoption of React Native alongside existing native apps and SDKs (brownfield integration, shared modules, migration paths).

Mentor and coach team members, supporting their professional growth; build cross-platform skills so engineers can work effectively across iOS, Android and React Native.

Ensure feature and quality parity across platforms and applications; CI/CD, code signing, App Store / Google Play submissions, phased rollouts, feature flags, hotfixes, and OS/SDK version upgrades (new iOS, Android and React Native releases).

Lead collaboration with backend, DevOps, QA, security and customer-support teams; coordinate API contracts and versioning with backend teams.

Own the quality of customer-facing mobile SDKs, including API design, versioning, documentation and backward compatibility.

Drive offline-first, sync, performance, accessibility and localization standards across apps.

Continuously improve engineering processes; Ensure compliance with security, privacy and regulatory requirements (secure storage, authentication, certificate handling, data protection, store policies).

Conduct regular 1-on-1s, own performance management (goal setting, mid-cycle check-ins, annual reviews), and plan team capacity to meet roadmap commitments while avoiding burnout.

Bachelor's degree in Computer Science, Information Technology, or a related technical discipline.

- Minimum of 11 years of hands-on experience in mobile development,



including significant production experience in both native iOS and native Android, and at least 1–2 years with React Native (or a demonstrated track record of rapidly leading hybrid adoption).
- 4+ years of experience leading engineering teams, including at least 2+ years managing teams (people management, technical leadership and delivery ownership), with a track record of hiring and developing leaders.
- Executive-level communication and stakeholder management skills; iOS: Expert in Swift (Objective-C a plus), UIKit and SwiftUI, Xcode, Swift Package Manager / CocoaPods, Core Data or equivalent persistence, and linting tools such as SwiftLint.

Android: Expert in Kotlin, Jetpack Compose, Android Jetpack libraries, Gradle (Kotlin DSL) and multi-module architectures, dependency injection, coroutines/Flow, and performance tooling such as baseline profiles.

React Native: Strong experience with React Native, TypeScript/JavaScript, React fundamentals, native modules/bridges, and integrating React Native into existing native iOS and Android apps.

Solid understanding of mobile architecture patterns (MVVM, Clean Architecture, modularization) and strong grasp of coding best practices and scalable design.

Experience building and maintaining reusable mobile SDKs/libraries distributed to internal or external consumers.

Hands-on experience with mobile CI/CD (GitHub Actions, Fastlane or similar), app signing, App Store Connect and Google Play Console.

Preferred Skills & Experience

Experience with Firebase (Crashlytics, Analytics, Remote Config, Cloud Messaging)

Experience with mobile observability and monitoring (crash reporting, APM, logging) and data-driven app-health management.

Experience migrating native apps to React Native or Kotlin Multiplatform / other cross-platform approaches.

We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. The facilities and store operations teams at CVS, Trader Joe's, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services. In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Being part of Fortive means we are supported by a solid foundation of business systems, resources and culture, which will accelerate our growth journey!





We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. The facilities and store operations teams at CVS, Trader Joe's, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.

We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [HIDDEN TEXT].

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. The facilities and store operations teams at CVS, Trader Joe's, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.

We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [HIDDEN TEXT].

📌 Senior Engineering Manager (Fully Remote) (Bengaluru)
🏢 ServiceChannel
📍 Bengaluru