Koru is an AI-first UX design consultancy that has designed complex software for US enterprise healthcare and technology companies since 2011. Our clients, both incumbents and startups, build EHRs, population health and payer platforms, pharmacy workflows, care management and patient engagement products, where getting it wrong has real consequences. We work as an embedded extension of their product teams. Over 1,500 healthcare UX projects and several iF Design Awards later, we are a team of about 25+ designers. AI is now part of every product and every workflow, so we expect real fluency on both sides: using AI to do better work, and designing AI and agentic experiences that people can trust. What sets a team apart is the judgement on top of it: understanding the context, making the right calls and standing behind what ships. Role Overview You have led client-facing design teams and accounts, and you want to be measured on the results. You may hold a title today like Associate UX Director, Design Director, Senior Manager – UX or Principal UX Consultant. Experience: minimum 10 years in UX and design, including at least 4 years leading client-facing design teams - Location: Remote, within India, with regular overlap with US working hours - Travel: Reports to: CEO The role You are a design leader first. You set the design direction for complex healthcare and enterprise products, raise the quality of the work, and grow the designers who do it. You also own the client relationship and the health of the account, and you are measured on both the quality of the design and the business results.



Depending on the experience you bring, that means leading a design pod across several clients, or a large enterprise account with a team of designers, researchers and PMs. Your first 6–12 months - Take over an active client account or pod and earn the client's confidence early - Raise the quality of the design work and set a clear direction for it - Develop the designers on your team, and help at least two grow into more responsibility - Grow the client relationship in scope, influence and revenue - Make your mark on how Koru works, beyond your own engagements What you'll own - Design strategy: decide what is worth building. Craft: own the standard of everything your teams ship. It should hold up in front of a clinician on a busy shift, and you know exactly how to take work from good to excellent. - AI in practice: lead how your teams use AI and design for it: rapid where mistakes are cheap, careful where the stakes are high, and accountable for what ships. - Talent development: working with our Head of Design Practice, coach, critique, hire and grow designers into leads and leads into leaders. - Client leadership: be the person client leaders, up to VP and CXO level, call first, and handle high-stakes moments with confidence. - Business performance: you are measured not only on the quality, creativity and timeliness of the work, but on how your accounts perform: growth, repeat revenue and margins. Thought leadership: build a voice in the design community through writing, talks and the work itself, and help raise Koru's profile with it.

📌 Experience Design Manager / UX Design (India)
🏢 Koru UX Design
📍 India