Job Description : Location : Chennai - Onsite/Hybrid/RemoteShift Timing : 3.00AM - 12.00PM PST (US Pacific Time)About the role : We are looking for an experienced Salesforce QA Engineer specializing in Salesforce Data Cloud and Agent-force to validate enterprise Salesforce solutions, AI-powered agents, customer data integrations, and automated business processes.The ideal candidate should have solid experience in Salesforce testing, Data Cloud validation, Agentforce testing, data integration, and end-to-end quality assurance. The candidate will work closely with Salesforce developers, architects, business analysts, and product owners to ensure the accuracy, reliability, performance, and quality of Salesforce implementations.Key Responsibilities : Salesforce Data Cloud Testing : - Perform functional and end-to-end testing of Salesforce Data Cloud implementations.- Validate data ingestion from multiple sources, data mapping, transformation, and data harmonization.- Test Data Streams, Data Lake Objects (DLOs), Data Model Objects (DMOs), and calculated insights.- Validate identity resolution, reconciliation rules, and unified customer profiles.- Test segmentation, audience creation, and activation processes.- Verify data quality, accuracy, completeness, and consistency across integrated systems.- Validate integrations between Data Cloud and Salesforce CRM and external applications.Salesforce Agentforce Testing : - Perform functional and end-to-end testing of Agentforce AI agents.- Validate agent topics, actions, instructions, and reasoning capabilities.- Test Agentforce interactions, prompt templates, and response accuracy.- Validate AI-generated responses against expected business outcomes.- Test agent interactions with Salesforce records, Flows,



Apex actions, and external systems.- Validate agent escalation, hand-off, and fallback scenarios.- Test guardrails, security permissions, data access controls, and responsible AI behavior.- Identify hallucinations, incorrect responses, and inconsistent agent behavior.- Validate conversational experiences across different user scenarios.General Salesforce QA Responsibilities : - Prepare test strategies, test plans, test scenarios, and detailed test cases.- Execute functional, regression, integration, system, and UAT testing.- Perform API testing for Salesforce integrations.- Identify, document, track, and manage defects through resolution.- Collaborate with developers, architects, and business stakeholders to resolve quality issues.- Maintain test execution reports, defect metrics, and QA documentation.- Support release validation and production deployment testing.Required Technical Skills : - 5 - 8 years of experience in Salesforce QA / Software Testing.- Strong understanding of Salesforce CRM architecture and platform capabilities.- Hands-on experience testing Salesforce Data Cloud.- Knowledge of Data Streams, DLOs, DMOs, identity resolution, calculated insights, and segmentation.- Hands-on experience or strong project exposure to Salesforce Agentforce.- Understanding of Agentforce topics, actions, prompt templates, and agent configurations.- Experience testing Salesforce Flows, Apex integrations, and CRM functionalities.- Strong knowledge of REST APIs and integration testing.- Experience with Postman or similar API testing tools.- Knowledge of Salesforce security, profiles, permission sets, and sharing rules.- Experience with Jira, Azure DevOps, or similar defect management tools. (ref:hirist.tech)

📌 dotSolved System - Salesforce QA Engineer - Data Cloud & Agentforce (India)
🏢 dotSolved System
📍 India