The Direct and Indirect Tax Change Champion exists to translate tax strategy, legislative developments and operational requirements into controlled, sustainable changes across direct and indirect tax processes. The role enables Tax teams to adopt new policies, processes, data capabilities and technologies while maintaining regulatory compliance, operational continuity and effective internal controls.

The role is accountable for shaping and delivering tax transformation initiatives, coordinating impact assessments, strengthening process and data controls, and preparing affected stakeholders for implementation. This includes establishing clear transformation governance, managing dependencies and risks, and using process analysis and tax expertise to identify opportunities for automation, standardisation and improved reporting.

Working across Country and Group Tax teams, Finance, Technology and relevant business functions, the role influences tax process owners and supports subject-matter experts in converting regulatory and business requirements into practical solutions. The role does not own underlying tax legislation, business strategy or technology development. It provides the change leadership, tax context and governance required to implement agreed changes effectively.

Tax Transformation Strategy & Prioritisation

Translate tax strategy, regulatory developments and operational priorities into a structured transformation roadmap that addresses material direct and indirect tax requirements.

Evaluate proposed changes against tax, business, data and technology needs to establish clear scope, outcomes, dependencies and implementation priorities.

Shape business cases and delivery options for process, data and technology improvements that strengthen tax compliance and operational effectiveness.

Provide tax transformation insight to process owners and governance forums, enabling informed decisions on investment, sequencing and implementation risk.

Assess the impact of tax policy, legislative, process and technology changes on affected teams, controls, data flows and operating procedures.

Develop and execute change and communication approaches that build stakeholder understanding, readiness and adoption across Group and Country Tax teams.

Engage Tax, Finance, Technology and business stakeholders to maintain alignment on intended outcomes, responsibilities and implementation requirements.

Tax Process Optimisation

Analyse direct and indirect tax workflows to identify control gaps, duplication, manual intervention and opportunities for standardisation or automation.

Design improved tax processes and operating practices that enhance accuracy, efficiency, traceability and consistency across relevant jurisdictions.

Apply process mapping, data analysis and operational requirements analysis to define credible future-state workflows and measurable improvement outcomes.

Embed continuous improvement mechanisms that use stakeholder feedback, performance information and operational learning to refine tax processes.

Tax Technology & Data Enablement

Define tax business and operational requirements for tax engines, automation tools,



data warehouses and reporting platforms in partnership with Technology teams.

Coordinate tax input into solution design, testing, user acceptance and implementation readiness to confirm that agreed requirements and controls are addressed.

Support the controlled deployment of tax technologies by coordinating user guidance, adoption support, issue resolution and post-implementation review.

Monitor solution performance and data outcomes after implementation, directing identified defects, control concerns and enhancement opportunities to accountable owners.

Transformation Governance, Risk & Controls

Establish proportionate governance for tax change initiatives, providing transparent oversight of scope, milestones, dependencies, decisions and delivery risks.

Integrate tax compliance, internal control and conduct requirements into transformation design and implementation decisions.

Maintain clear project documentation and performance reporting that enables timely escalation, governance review and accountable decision-making.

Coordinate the identification, assessment and resolution of tax transformation risks and issues, escalating matters outside the role's authority to the appropriate owner.

Legislative & Regulatory Change Readiness

Monitor relevant direct and indirect tax developments and assess potential implications for processes, data, controls, systems and reporting obligations.

Work with tax technical specialists and process owners to convert legislative interpretation into clear operational and technology change requirements.

Coordinate implementation readiness for regulatory change, ensuring that dependencies, control updates, documentation and stakeholder actions are understood.

Evaluate external tax transformation practices and emerging technologies to identify approaches that may strengthen the Bank's tax operating environment.

Ensuring compliance of regulations, policies and requirements.

Gain cross functional knowledge & System Training to uplift the skills especially in the assigned domains.

Develop and apply testing processes. Co-ordination of Test data/Workplace with upstream/downstream teams.

Ensure detailed project transition plan to be considered in different aspects like End User Training, Resource Considerations & Training Materials.

Responsible for managing deliverables throughout the project lifecycle collaborating with various project/program teams, stakeholders; finance stakeholders across geographies, process and technology teams.

Evidence of strong Project Management skills, enabling the delivery of multiple diverse data initiatives from inception to delivery

Ensure strong engagement with senior leaders and stakeholders across Finance.

Responsible for risk and issue resolution

Skills And Experience

Tax Compliance

Tax Returns





Tax Structuring

Regulatory Compliance

Risk Management

Operations Optimization

Strategic Planning

Talent Development

Motivated by protecting customer and organisational data through practical, proportionate and sustainable privacy solutions.

Energised by solving complex risk and control challenges with stakeholders from different business, legal, compliance and technology disciplines.

Experience operating in complex, regulated financial services environments with multiple jurisdictions, stakeholder groups and governance requirements.

Exposure to direct and indirect tax operating models, tax compliance processes and the organisational impact of legislative or policy change.

Experience contributing to large-scale transformation involving process redesign, automation, data platforms, tax engines or regulatory reporting solutions.

Exposure to structured change delivery across business, tax, finance and technology teams, including testing, implementation readiness and post-deployment stabilization.

Experience working with complex data flows, control frameworks and reporting requirements where accuracy, traceability and timely issue resolution are critical.

Experience in intercompany recharges / allocations, transfer pricing methodologies and knowledge on controllership requirements.

Business English (required)

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most agile markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary advantages available in some locations.

Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working options based around home and office locations, with flexible working patterns.

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us:

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