Senior Product Manager, NoteSpark (Conversation Intelligence) Experience: 5-6 years in product management

NoteSpark is LeadSquared's AI conversation intelligence product. It turns sales and support calls into transcripts, summaries and insights inside the CRM, and pushes actions back into the workflow, such as filling forms and updating dispositions. It is in pilot with customers across BFSI, education and healthcare, with Indian and international language support. Build the path to a million dollar ARR business, working with Sales, Pre-sales and CS on positioning, packaging, pricing and the pilot to paid motion.

- Define how AI output quality is measured, including transcription accuracy across languages, summary and insight quality, and action accuracy, and drive it up release on release.
- Manage unit economics with engineering, including cost per minute across transcription and LLM providers, self hosted versus third party models, and scale targets.
- Shape the AI roadmap, covering persona dashboards, configurable lead insights,



mobile call recording, historical call processing, chat across conversations and APIs.
- Run pilots, sit in on calls and turn feedback into explicit priorities.
- 5 to 6 years of product management experience in B2B SaaS.
- Hands on experience building a conversation intelligence, speech analytics or call analytics product, ideally from early stage through to scale.
- Working knowledge of speech to text, LLMs and evaluation methods, enough to make sound build versus buy calls and hold quality bars with engineering.
- Comfort with data. Experience working with enterprise customers, ideally in BFSI, education or healthcare in India or the US.
- Experience with Indian languages or multilingual speech products.
- Familiarity with data privacy and compliance for call recordings, such as consent and HIPAA.

Output quality and cost per minute meeting the targets we set.

📌 Senior Product Manager (CRM) (Bengaluru)
🏢 LeadSquared
📍 Bengaluru