Tufin helps enterprises simplify network complexity. As the leading Network Security Posture Management platform, Tufin serves as the unified control plane for modern hybrid networks spanning on-premises, cloud, SASE, micro segmentation, and multi-vendor environments. Trusted by thousands of organizations worldwide, Tufin delivers continuous risk visibility, reduces exposure through policy-driven automation, and enables continuous compliance and audit readiness at scale. Provide technical support to worldwide customers and partners using all methods of communication.
Troubleshoot to full resolution of issues within the Tufin suite and OS.
Maintain individual ticket queue and responsible for all communication with customer, including being the liaison between customer and internal resources.
Support the implementation and integration of Tufin products within customers' infrastructure




Help to document best practices in maintaining Tufin solutions
Support the EMEA region

3+ years implementation/operations experience of network/security systems OR experience of Linux servers

- Previous customer/end user facing experience as a technical lead
- Solid understanding of networks, protocols and internet technologies (Routing, NAT, Advanced TCP/IP etc.)
- Experience in firewall administration/configuration (Check Point, Palo Alto Networks, Cisco, Juniper, Fortinet, etc.)
- Perl, Python, BASH skills are a plus
- Experience working with K8S and complimentary services

Your personal data will be used in accordance with our Privacy Notice, available at

📌 IT Support Engineer, Communications (Gurugram)
🏢 Tufin
📍 Gurugram