DeutschPro India is the Indian branch of GfW - Gesellschaft für Weiterbildung, an education holding and network of international language and vocational training institutes. With a solid focus on innovation, quality, and international cooperation, we are continuously expanding our reach beyond borders. Together, we are preparing the further development of our activities in India, aimed at building long-term, sustainable partnerships and impactful educational solutions.
About The Project
We are currently looking for a dedicated Customer Service Agent based in Kochi to join us on a full-time basis.
You will play a key role in supporting our learners and will be part of an exciting journey as we establish our business further.
Website :
Acting as the first point of contact for our learners via email or on site, Monday to Saturday




Providing guidance in course selection and supporting participants with their questions
Ensuring learner satisfaction through efficient, friendly, and solution-oriented support
Coordinating administrative tasks and contributing to smooth day-to-day operations
Strong service orientation and genuine enthusiasm for working with adult learners
Fluent English skills, German is a plus
Confident and professional communication, whether by email, phone, or in person
Solid PC and MS Office skills
The opportunity to shape an international project from day one
Flexible, remote collaboration and a high degree of autonomy
Long-term cooperation with potential for growth and development

📌 Remote - Customer Service Representative (Full Time) (Kochi)
🏢 Gesellschaft für Weiterbildung
📍 Kochi