Job Summary We are looking for a customer-focused, professional Email Support Executive to handle customer queries and provide email support. The candidate will respond to customer emails, resolve issues, provide product or service information, and ensure customer satisfaction.
The ideal candidate should have good written English communication skills, basic computer knowledge, and the ability to handle multiple customer queries efficiently while working remotely.

Provide accurate information about company products and services.
Resolve customer complaints, questions, and service-related issues.
Handle customer requests, refunds, cancellations, and order-related queries as per company policy.
Maintain customer satisfaction through clear and helpful communication.
Excellent written English communication.
Positive email writing and comprehension skills.
Basic computer and internet knowledge.
MS Office and Google Workspace.
Typing speed of 25–35 WPM.
Ability to handle customer complaints professionally.
Time management skills.

📌 Remote Support Supervisor (India)
🏢 iConsultera
📍 India