About Airtel
Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. Our cutting-edge and cutting-edge digital TV services offer a wide range of content to millions of households & ensure an unmatched experience. We empower our talent to win customers for life and we are on a mission to revolutionize the Digital TV industry. As a Business Manager for Airtel DTH, you will have the opportunity to be at the frontline of the business, understand the demographics of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations, analyze the feedback & design interventions for improvement.



You will engage with partners & foster business relationships to effectively implement the 'Serve to Sell' to enhance business for DTH.
Operations Reporting To: Zonal Head/State Head
Strengthen the distribution and sales network by increasing DTH Selling & activating outlets, effective coverage, and transacting outlets
Effectively implement active relationship management programs & conduct on-the-job training programs for Retailers and Field Sales Executives (FSE)
Ensure brand visibility through organized merchandising activities
Drive Gross & Net Adds for the assigned territory
Ensure compliance with policies and processes by the Installation Engineers and ensure customer SLAs are met
instruct them on correct installation processes
Ensure closure of Service Request loops & intervene and handle complaints in case of escalations
Ensure maintenance of an adequate inventory level of installation equipment for contingencies
Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook
Full Time Graduate

Work Experience: (Not to be shared for now)
Channel sales experience preferred
Travel extensively in their territory

📌 Business Area Manager - Operations (India)
🏢 Airtel Wireless
📍 India