TEAM LEADER (INTERNATIONAL COLLECTIONS) (Mumbai)

TEAM LEADER (INTERNATIONAL COLLECTIONS) (Mumbai)

07 Nov
|
Gratitude
|
Mumbai

07 Nov

Gratitude

Mumbai

WE ARE HIRING – TEAM LEADER (INTERNATIONAL COLLECTIONS)!

Location: Gurugram
Experience: 5–10 Years
Band: BPO 3/4
Work Mode: 100% Work From Office
Shift: 24×7 Rotational Shifts (Night Shifts Included)

Required Skills:

- International Voice Process

- B2B / B2C Collections

- Team Handling & Leadership

- Excellent English Communication

- Collections Management

- Cash Flow Management

- DSO Management

- Client Escalation Handling

- KPI & SLA Management

- Team Coaching & Performance Management

Key Responsibilities:

- Lead and mentor collections teams.

- Achieve collection targets and KPIs.

- Handle client escalations and disputes.

- Monitor team performance and quality.

- Drive process improvements and efficiency.

Important:
Ex-TCS employees are NOT eligible.
PAN and DOB are mandatory for profile creation.

Do you have 5–10 years of experience in International Voice Collections with Team Leading experience?

Questionnaire Link:

Apply now and grab this chance!

📌 TEAM LEADER (INTERNATIONAL COLLECTIONS) (Mumbai)
🏢 Gratitude
📍 Mumbai

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