Job Requirements – Customer Relationship Manager (Automobile Sector)

Minimum Experience: 2 years in the automobile industry.

Key Requirements: -

Graduate in any discipline; automobile or business management background preferred.

- Excellent communication and customer-handling skills.

- Experience in customer relationship management, preferably in an automobile dealership, service centre, or vehicle detailing workshop.

- Ability to manage customer enquiries, follow-ups, appointments, and feedback.

- Proficiency in MS Excel, and basic computer operations.

- Ability to handle customer complaints and ensure customer satisfaction.

- Strong coordination skills with sales, service, and operations teams.

- Ability to maintain customer databases and generate repeat business through follow-ups.

- Skilled attitude, problem-solving ability, and a customer-first approach. Preferred:

Experience in customer retention, service reminders, upselling, and after-sales service.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Relationship Manager (Bhubaneswar)
🏢 Sambit Autocare
📍 Bhubaneswar