SERVICE MANAGER

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MINIMUM 7 Years of experience of managing Service Center ,Preferably two wheeler (ICE) and/or EV industry

We are based in Puri and exclusive dealer of ATHER ENERGY .

Need to deal with Technicians ,Company and should have technical knowledge about Automobiles/Two Wheeler

Job description:

- Manage daily operations of the 2-wheeler service workshop.
- Supervise technicians, service advisors, and support staff.
- Ensure timely delivery of vehicles with quality repairs and minimum repeat complaints.
- Monitor workshop productivity, labour sales, spare parts usage, and service revenue.
- Handle customer complaints and escalations effectively.
- Ensure proper job card creation, estimates, billing, and service follow-up.
- Drive customer retention, repeat service, AMC/extended warranty, and service campaigns.
- Monitor technician performance, training, attendance, and discipline.
- Ensure proper use and maintenance of workshop tools and equipment.
- Maintain OEM/service standards, safety practices, and workshop cleanliness.
- Prepare daily/weekly service performance reports and take corrective actions.

Perks:

- Leave encashment
- Paid sick time
- Paid time off

📌 Service Manager (Puri)
🏢 KAMTRA AUTOMOTIVE PRIVATE
📍 Puri