- Handle inbound and outbound customer calls professionally.
- Understand customer queries and provide appropriate solutions.
- Provide accurate information about products and services.
- Maintain customer records and update information in the system.
- Follow company policies, process guidelines, and quality standards.
- Escalate complex customer issues to the concerned team.
- Achieve daily and monthly productivity and performance targets.
- Maintain qualified communication and ensure customer satisfaction.
📌 Customer Support Executive (Bengaluru)
🏢 Vindhya e infomedia
📍 Bengaluru
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