Roles & Responsibilities

- Handle outgoing customer calls professionally.
- Respond to customer queries and provide accurate information.
- Understand customer requirements and provide appropriate solutions.
- Maintain proper communication and build positive customer relationships.
- Resolve customer complaints and escalate complex issues when required.
- Maintain daily call records and update customer information.
- Follow company guidelines, processes, and quality standards.
- Achieve assigned daily and monthly performance targets.

Eligibility Criteria and Required Skills

- Minimum qualification: Secondary (10th Pass).
- Freshers and experienced candidates can apply.
- Good verbal communication skills.
- Basic computer knowledge.




- Ability to handle customers patiently and professionally.
- Positive attitude and willingness to learn.
- Ability to work independently as well as in a team.

Salary & Benefits

- Salary: As per interview and experience.
- Paid Training and development opportunities.
- Performance-based incentives (as per company incentive plan).
- One way cab facility or Travel Allowance.
- PF and ESIC perks.
- Salary on 1st of every month.
- Alternative Saturday and Sunday fixed off.
- No rotational shift.
- PL available.

📌 Customer Care Executive (Kolkata)
🏢 58AM Marketing Street Private
📍 Kolkata