Planet Hyundai is looking for a responsible and customer-focused Bodyshop Advisor to manage accident repair and vehicle bodyshop operations.
Key Responsibilities:
- Handle customer enquiries related to accident and body repairs.
- Inspect damaged vehicles and prepare repair estimates.
- Coordinate with insurance companies for claim approvals.
- Follow up on insurance surveyors and claim documentation.
- Coordinate with technicians for timely vehicle repairs.
- Keep customers updated about repair status and delivery timelines.
- Ensure customer satisfaction and quality service.
- Handle vehicle delivery and explain completed repair work.
Required Skills:
- Valuable communication and customer-handling skills.
- Knowledge of vehicle body and paint repairs.
- Basic knowledge of insurance claims and survey processes.
- Computer knowledge and documentation skills.
- Ability to coordinate with technicians and customers.