Product Trainer (Pune)

Product Trainer (Pune)

07 Nov
|
commutec.in
|
Pune

07 Nov

commutec.in

Pune

Position: Product Trainer

- Location :_ Pune

- Company :_ Fleetoz

- Role Objective_

- To drive successful onboarding, training, and adoption of the Fleetoz platform for corporate clients and vendor partners by delivering effective training sessions, simplifying system usage, and ensuring smooth implementation.

- About Fleetoz Solutions Pvt. Ltd._

- Fleetoz Solutions Private Limited is a technology-driven company focused on building smart mobility and fleet management solutions. The Fleetoz platform is designed to digitize and streamline end-to-end transportation operations including trip management, vendor coordination, driver allocation, billing automation, and real-time tracking.

- The platform enables corporates and transport vendors to improve operational efficiency, reduce manual processes, and gain complete visibility across their mobility ecosystem. Fleetoz aims to create a connected, transparent, and scalable fleet network powered by technology.

- Key Responsibilities_

- Software Training & Onboarding_

- Conduct structured training sessions for corporate clients and car rental vendors post onboarding on the Fleetoz platform

- Train internal teams including operations, billing, supply, and account management

- Ensure all users clearly understand system workflows, features, and day-to-day usage

- Customize training sessions based on client operations and use cases

- Product Demonstration Support_

- Conduct software demonstrations for prospective and existing clients

- Explain Fleetoz features such as:

- Trip management

- Vendor management

- Driver management

- Billing & invoicing

- MIS & reporting dashboards





- Translate technical features into simple, business-focused benefits

- Implementation & Adoption_

- Lead end-to-end implementation of Fleetoz for new clients and vendors

- Ensure smooth onboarding, account setup, and system configuration

- Monitor user adoption and platform usage regularly

- Identify gaps in usage and proactively drive higher adoption

- Client & Vendor Support_

- Act as the primary point of contact for all training and usage-related queries

- Support clients and vendors in resolving day-to-day system issues

- Coordinate with the tech team for advanced issue resolution

- Build strong client relationships to ensure long-term engagement

- Training Material & Documentation_

- Prepare and maintain training materials, SOPs, and user manuals

- Develop easy-to-understand guides, FAQs, and training content

- Update documentation based on new features and system updates

- Feedback & Continuous Improvement_

- Collect feedback from clients and internal teams on system usability

- Suggest improvements in workflows and product features

- Work closely with product and tech teams to enhance user experience

- Reporting & Tracking_

- Maintain records of training sessions and onboarding status

- Track client adoption, usage levels, and engagement





- Prepare MIS reports on implementation progress and training completion

- 2-5 years of experience in software training, SaaS implementation, or product support roles _

- Experience in fleet management / transport / logistics platforms preferred

- Prior experience in conducting product demos and client training

- Understanding of onboarding and implementation lifecycle

- Education_

- Bachelor’s degree in Business Administration, IT, Computer Applications, or related field

- Required Skills_

- Strong communication and presentation skills

- Ability to explain technical systems in easy and practical language

- Excellent training and facilitation capability

- Problem-solving and coordination skills

- Strong client handling and relationship management

- Ability to work with cross-functional teams

- What We Are Looking For_

- Someone who can drive adoption, not just conduct training _

- Hands-on and proactive approach

- Strong ownership mindset

- Ability to simplify complex systems for end users

- Requirements added by the job poster

- 2+ years of work experience with Product Training
- 2+ years of experience in Training

Job Types : Full-time, Permanent, Fresher

Pay: ₹200,000.00 - ₹400,000.00 per year

Benefits :

- Versatile schedule
- Health insurance
- Provident Fund

Education :

- Bachelor's (preferred)

Experience :

- product training : 1 year (required)
- software training : 1 year (required)
- Training & development: 1 year (required)

Location :

- Pune, Maharashtra (Pune, Pune District) (required)

Work Location: In person

📌 Product Trainer (Pune)
🏢 commutec.in
📍 Pune

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