07 Nov
|
commutec.in
|
Pune
Position: Product Trainer
- Location :_ Pune
- Company :_ Fleetoz
- Role Objective_
- To drive successful onboarding, training, and adoption of the Fleetoz platform for corporate clients and vendor partners by delivering effective training sessions, simplifying system usage, and ensuring smooth implementation.
- About Fleetoz Solutions Pvt. Ltd._
- Fleetoz Solutions Private Limited is a technology-driven company focused on building smart mobility and fleet management solutions. The Fleetoz platform is designed to digitize and streamline end-to-end transportation operations including trip management, vendor coordination, driver allocation, billing automation, and real-time tracking.
- The platform enables corporates and transport vendors to improve operational efficiency, reduce manual processes, and gain complete visibility across their mobility ecosystem. Fleetoz aims to create a connected, transparent, and scalable fleet network powered by technology.
- Key Responsibilities_
- Software Training & Onboarding_
- Conduct structured training sessions for corporate clients and car rental vendors post onboarding on the Fleetoz platform
- Train internal teams including operations, billing, supply, and account management
- Ensure all users clearly understand system workflows, features, and day-to-day usage
- Customize training sessions based on client operations and use cases
- Product Demonstration Support_
- Conduct software demonstrations for prospective and existing clients
- Explain Fleetoz features such as:
- Trip management
- Vendor management
- Driver management
- Billing & invoicing
- MIS & reporting dashboards
- Translate technical features into simple, business-focused benefits
- Implementation & Adoption_
- Lead end-to-end implementation of Fleetoz for new clients and vendors
- Ensure smooth onboarding, account setup, and system configuration
- Monitor user adoption and platform usage regularly
- Identify gaps in usage and proactively drive higher adoption
- Client & Vendor Support_
- Act as the primary point of contact for all training and usage-related queries
- Support clients and vendors in resolving day-to-day system issues
- Coordinate with the tech team for advanced issue resolution
- Build strong client relationships to ensure long-term engagement
- Training Material & Documentation_
- Prepare and maintain training materials, SOPs, and user manuals
- Develop easy-to-understand guides, FAQs, and training content
- Update documentation based on new features and system updates
- Feedback & Continuous Improvement_
- Collect feedback from clients and internal teams on system usability
- Suggest improvements in workflows and product features
- Work closely with product and tech teams to enhance user experience
- Reporting & Tracking_
- Maintain records of training sessions and onboarding status
- Track client adoption, usage levels, and engagement
- Prepare MIS reports on implementation progress and training completion
- 2-5 years of experience in software training, SaaS implementation, or product support roles _
- Experience in fleet management / transport / logistics platforms preferred
- Prior experience in conducting product demos and client training
- Understanding of onboarding and implementation lifecycle
- Education_
- Bachelor’s degree in Business Administration, IT, Computer Applications, or related field
- Required Skills_
- Strong communication and presentation skills
- Ability to explain technical systems in easy and practical language
- Excellent training and facilitation capability
- Problem-solving and coordination skills
- Strong client handling and relationship management
- Ability to work with cross-functional teams
- What We Are Looking For_
- Someone who can drive adoption, not just conduct training _
- Hands-on and proactive approach
- Strong ownership mindset
- Ability to simplify complex systems for end users
- Requirements added by the job poster
- 2+ years of work experience with Product Training
- 2+ years of experience in Training
Job Types : Full-time, Permanent, Fresher
Pay: ₹200,000.00 - ₹400,000.00 per year
Benefits :
- Versatile schedule
- Health insurance
- Provident Fund
Education :
- Bachelor's (preferred)
Experience :
- product training : 1 year (required)
- software training : 1 year (required)
- Training & development: 1 year (required)
Location :
- Pune, Maharashtra (Pune, Pune District) (required)
Work Location: In person
📌 Product Trainer (Pune)
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