Process Associate - Hire to Retire (Bengaluru)

Process Associate - Hire to Retire (Bengaluru)

07 Nov
|
Siemens
|
Bengaluru

07 Nov

Siemens

Bengaluru

Hello!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers. We believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so, we deliver flexibility, quality and efficiency for the businesses we partner with.

Position Overview : The Workday EIB Specialist is responsible for managing End-to-End EIB (Enterprise Interface Builder) loads across Hire-to-Retire processes, ensuring accuracy, SLA adherence, and zero escalations. The role involves close collaboration with operations, integrations, and support teams to deliver high-quality Workday data loads and continuous process improvements.

You’ll make a difference by :

- Manage Workday EIB loads across Hire-to-Retire business processes.
- Understand Workday business processes and execute EIB loads as per approved configuration workbooks.
- Handle EIB load volumes through ServiceNow ticket management, ensuring timely resolution.
- Design, test,



and validate new EIB templates in Sandbox environments based on business requirements.
- Analyze and support inbound and outbound integrations to/from Workday.
- Troubleshoot inbound EIB issues, perform root cause analysis, and escalate when required.
- Maintain and regularly update Standard Operating Procedures (SOPs) in ServiceNow.
- Manage red alerts, conduct root cause analysis, and implement corrective and preventive actions (CAPA).
- Ensure 100% accuracy, zero escalations, and compliance with defined SLAs.
- Proactively analyze existing processes and collaborate with the Team Lead to drive process optimization, automation, and efficiency improvements.

Your success is grounded in :

- Strong understanding of Workday EIB concepts and integrations with 6months to 1year of experience.
- Positive working knowledge of MS Excel.
- Experience with ServiceNow or similar ticketing tools.
- Ability to support multi-country / ARE EIB requirements.
- Strong analytical, problem-solving, and documentation skills.
- Flexibility to work across different time zones.

Join us and be yourself!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

This role is based in Bangalore . You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.

📌 Process Associate - Hire to Retire (Bengaluru)
🏢 Siemens
📍 Bengaluru

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