Job Description - Marketing Executive / Marketing Officer (Pigment Industry)

Position

Marketing Executive / Marketing Officer - Pigment Colours

Industry

Pigment & Specialty Chemicals

Job Location

Ahmedabad (CG Road), Gujarat

Department

Sales & Marketing

Reporting To

Marketing Manager / Director

Job Summary

Key Responsibilities

- Develop and maintain solid relationships with existing customers.
- Identify new business opportunities and support business development activities.
- Handle customer inquiries, quotations, negotiations, and order confirmations.
- Regular follow-up with customers for purchase orders and repeat business.
- Coordinate with the Production Department for timely manufacturing and order planning.
- Liaise with the Dispatch & Logistics team to ensure on-time deliveries.
- Coordinate with the Accounts Department for outstanding receivables and payment follow-ups.
- Regularly update customers regarding production status and delivery schedules.
- Resolve customer complaints and provide prompt after-sales support.
- Prepare daily, weekly, and monthly marketing reports.
- Maintain customer database and sales records.
- Participate in exhibitions, customer visits, and technical discussions whenever required.
- Ensure high levels of customer satisfaction through effective communication and timely support.

Educational Qualification

- MBA in Marketing or :

- Post Graduate Degree/Diploma in Marketing from a recognized institute.

Experience

- 2-3 years of experience in the Pigment, Dyes, Chemicals,



Specialty Chemicals, Paints, Plastics, Masterbatch, or related industries.
- Experience in B2B industrial marketing will be preferred.

Required Skills :

- Excellent communication and interpersonal skills.
- Strong customer relationship management abilities.
- Good negotiation and follow-up skills.
- Knowledge of industrial marketing and sales processes.
- Ability to coordinate effectively with multiple departments.
- Strong organizational and time management skills.
- Proficiency in MS Office (Excel, Word, Outlook).
- ERP software knowledge will be an added advantage.
- Ability to work under deadlines and manage multiple customer requirements.
- Self-motivated and proactive.
- Customer-centric approach.
- Good analytical and problem-solving skills.
- Positive attitude with excellent team coordination.
- Willingness to travel for customer meetings whenever required.

Key Performance Indicators (KPIs)

- Customer satisfaction and retention.
- Timely execution of customer orders.
- Collection of outstanding payments within agreed credit terms.
- On-time coordination between production, dispatch, and accounts.
- Increase in repeat business and customer engagement.
- Accuracy of order processing and documentation.

Employment Type

Full-Time

Compensation

Salary will be commensurate with qualifications, experience, and industry standards.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits :

- Flexible schedule
- Leave encashment

Work Location: In person

📌 Assistant Manager - Marketing & Sales (Ahmedabad)
🏢 Trinity Pigment Industries
📍 Ahmedabad