Job Description: Tele Caller Executive cum Operations Assistant

Company : Race2Excellence Pvt. Ltd.

Location : Kochi, Kerala (On-site/Hybrid)

Job Type : Full-time

About the Role

Race2Excellence is looking for a versatile and high-energy Tele Caller Executive cum Operations Assistant to join our team. In this dual role, you will be the first point of contact for aspiring students and parents, while also providing critical administrative support to ensure our educational programs.

If you are a persuasive communicator with a "get-it-done" attitude and an interest in the education sector, we want to hear from you.

Key Responsibilities

1. Tele-Calling & Counseling :

- Direct outreach to prospective students and parents to explain our various training programs and initiatives.
- Follow up on leads generated through social media and events to drive admissions.
- Handle inbound queries with professionalism, providing detailed information about course structures and schedules.
- Maintain a systematic database of leads and call logs.

2. Operations & Administrative Support :

- Assist the management team (COO and Directors) in coordinating daily project activities.
- Help organize and manage schedules for online/offline sessions, workshops, and "Mentors Meet" events.
- Liaise with mentors and faculty to ensure all learning materials and logistics are in place.




- Assist in basic content management, such as updating student records or coordinating the dispatch of study materials.

Requirements & Qualifications

- Education : Graduate in any discipline (Business Administration or Education-related fields preferred).
- Experience : 1-2 years of experience in tele-calling, sales, or office administration. Experience in the EdTech or coaching industry is a significant plus.
- Communication : Excellent verbal and written communication skills in Malayalam and English .
- Tech-Savvy : Proficiency in Microsoft Office (Excel/Word) and familiarity with CRM tools or Google Workspace.
- Soft Skills : Strong multitasking abilities, a patient listener, and a result-oriented mindset.

Why Join Race2Excellence?

- Be part of an AI-first company that is redefining civil service preparation and student mentoring.
- Chance to work closely with industry experts and academic leaders.
- A collaborative work environment where your input directly impacts student success.

How to Apply : Please submit your updated CV and a brief cover letter outlining your relevant experience via Indeed.

Race2Excellence Pvt. Ltd.

- Empowering the leaders of tomorrow._

Pay: ₹15,000.00 - ₹17,000.00 per month

Application Question(s): Work Location: In person

📌 Tele Caller Executive Operations Assistant (Kochi)
🏢 Race2Excellence
📍 Kochi