07 Nov
|
Green Brick Project
|
Bani Park
07 Nov
Green Brick Project
Bani Park
Role Summary
Key Responsibilities
- Make outbound calls to assigned cold leads, inbound enquiries, database leads, referral contacts and marketing-generated leads as per the daily calling plan.
- Understand and capture customer requirements, including project type, location, project size, timeline, budget stage, decision-maker details and project urgency.
- Qualify prospects as Cold, Warm or Hot based on requirement clarity, project readiness, buying intent and meeting potential.
- Generate interest in Green Brick Projects' products and services by effectively explaining the company's capabilities and solutions.
- Schedule and coordinate meetings for the Sales Executive or Sales Manager, ensuring complete details such as date, time, location, contact person and meeting agenda are accurately communicated.
- Share complete client profiles, requirement summaries and meeting details with the sales team prior to every scheduled meeting.
- Handle initial customer queries related to the company, products, services, project execution process and direct technical or commercial queries to the appropriate sales personnel.
- Maintain accurate and up-to-date records of every call, enquiry, follow-up, meeting, customer interaction and next action in the CRM or lead management system.
- Conduct timely follow-ups with prospects to obtain pending information such as drawings, BOQs, site details, project specifications and decision status.
- Take post-meeting feedback from both the sales team and the prospective client, record outcomes and initiate agreed follow-up actions.
- Re-engage cold, dormant and inactive leads through periodic follow-up campaigns to identify new business opportunities.
- Escalate high-potential leads, urgent enquiries and strategic opportunities immediately to the Sales Manager for priority action.
- Achieve defined daily, weekly and monthly targets for outbound calls, qualified leads, meetings scheduled, follow-ups completed and lead conversion ratios.
- Coordinate closely with the Sales Manager, Sales Executives and Office Coordinator to ensure smooth lead handover, tracking and conversion throughout the sales cycle.
- Maintain professionalism, confidentiality and excellent customer service standards in every client interaction.
Required Qualifications & Experience
- Graduate in any discipline (preferred) or equivalent qualification.
- Minimum 2 years of experience in Telecalling, Inside Sales, Lead Generation, Sales Coordination or Customer Support.
- Experience in Construction, PEB, Steel, Industrial Products, Real Estate or B2B Sales will be preferred.
Skills Required :
- Telecalling
- Inside Sales
- Lead Generation
- Sales Coordination
- Customer Relationship Management (CRM)
- Outbound Calling
- Inbound Calling
- Appointment Scheduling
- Lead Qualification
- Follow-up Management
- B2B Sales
- Client Communication
- Customer Support
- MS Office
Core Competencies
- Excellent verbal communication in Hindi; basic working proficiency in English.
- Solid listening, probing and persuasion skills.
- Customer-focused with a disciplined follow-up approach.
- Strong coordination and interpersonal skills.
- Self-motivated, target-oriented and result-driven.
- High level of professionalism, integrity and ownership.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Pre-sales (Bani Park)
🏢 Green Brick Project
📍 Bani Park