Overview :

- Location: Hyderabad, India; Delhi, India; Bengaluru, India; Mumbai, India; Kolkata, India
- Salary: N/A

About Us : Synchrony is more than a financial services company, we’re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.

When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.

- Job ID
- 2602178
- Category
- Business Operations
- Date posted
- 08/13/2026

Job Title :

- Manager - Strategic Buyer (L09)**

COMPANY OVERVIEW : Organizational Overview :

- This role is in the Procurement within Source to Pay (S2P) organization in Synchrony. Source to Pay team provides centralized supplier procurement, contracting, & ongoing management support across all Synchrony Functions delivering those products and services needed to be successful in our daily operations.

Role Summary/Purpose :

- The Strategic Buyer plays a critical role in Synchrony’s procurement transformation by owning end-to-end buying for assigned categories within the Global Procurement Buy Desk and Source-to-Pay (S2P) function. The role ensures purchases are routed through the optimal buying channel—including catalogue, contract, spot buy, and guided buying through Coupa Smart Intake—while driving compliant purchasing, PO lifecycle discipline, tail spend optimization, integration issue resolution, and digital enablement through Coupa, Oracle, analytics, and emerging AI capabilities.

Key Responsibilities :





- Own end-to-end buying for assigned categories and route demand through the right buying channel, including catalogue, contract, spot buy, and Coupa Smart Intake guided buying.
- Execute purchase transactions within defined SLAs while ensuring policy compliance, PO accuracy, and Contract-to-PO alignment.
- Partner with Source-to-Pay, category managers, Bid Desk, Finance, requesters, and suppliers to support buying strategy execution and resolve L1/L2 procurement queries.
- Manage PO lifecycle activities, including requisition workflow tracking, PO modifications, issue triage, and PO hygiene to support audit readiness and reliable reporting.
- Drive spend analytics, including tail spend, buying channel, supplier, category, PO, receipt, and spend cube analysis to identify consolidation, compliance, and optimization opportunities.
- Monitor Coupa-Oracle integration issues, including inactive supplier sites, GL, PAR number, PO, and receipt discrepancies, and coordinate resolution with relevant teams.
- Support dashboards and KPI reporting using Coupa Analytics, Power BI, Excel, and related tools to improve operational visibility and decision-making.
- Enable AI-led procurement transformation by leveraging Coupa AI Agents and Coupa Agentic Studio for intake classification, requisition routing, workflow automation, UAT/SIT support, and use-case development.

Required Skills/Knowledge :

- Bachelor's degree in Business, Supply Chain, Finance,



or related discipline 4-5 years of procurement or supply chain operations experience; Source-to-Pay / Procure-to-Pay environment strongly preferred or 6-7 years of procurement or supply chain operations experience; Source-to-Pay / Procure-to-Pay environment strongly preferred.
- Ability to independently manage end-to-end buying activities across assigned categories and route purchases through appropriate buying channels.
- Strong understanding of Source-to-Pay, Procure-to-Pay, Coupa Smart Intake, catalogue buying, contract buying, spot buying, and guided buying processes.
- Proven capability in PO lifecycle management, requisition workflow tracking, PO modifications, Contract-to-PO alignment, catalogue enablement, and PO hygiene.
- Robust analytical skills to conduct tail spend, buying channel, spend cube, PO, and receipt data analysis using Coupa, Oracle, Power BI, Excel, or similar tools.
- Ability to manage L1 and L2 procurement helpdesk queries, coordinate with Bid Desk, Finance, Source-to-Pay, and category teams, and escalate critical issues appropriately.

Desired Skills/Knowledge

- Experience supporting procurement transformation, channel management, tail spend reduction, and unmanaged spend compliance initiatives.
- Working knowledge of Coupa-Oracle integration touchpoints, including supplier site, GL, PAR number, PO, and receipt-related issue resolution.
- Comfort using Coupa Analytics, Power BI, dashboards, and reporting tools to monitor operational KPIs and support decision-making.
- Awareness of AI-enabled procurement capabilities, including Coupa AI Agents and Coupa Agentic Studio, Process Transformation with willingness to develop practical use cases and assist in Process Intelligence initiatives.
- Experience participating in UAT,

📌 Manager - Strategic Buyer (Hyderabad)
🏢 Synchrony
📍 Hyderabad