Job Description: International Sales Manager

Position : International Sales Manager Department : Sales & Business Development Location : Kasna Site-5, Greater Noida Experience : 5-7 Years Salary : ₹35,000 - ₹70,000 per month

About the Role

Key Responsibilities

- Drive domestic and international B2B sales of menthol, mint derivatives, essential oils, and aroma chemicals.
- Build, develop, and maintain long-term relationships with clients across the FMCG, Pharmaceutical, Flavour & Fragrance, Oral Care, Confectionery, and Personal Care industries in Europe, USA, Japan, Southeast Asia, the Middle East, and other international markets.
- Maintain a comprehensive customer master database, including prospects, quotations, samples, certifications, pricing, contact history, and business opportunities.
- Track enquiries from initial contact through quotation, sampling, negotiation, order confirmation, production, dispatch, and post-sales support.
- Prepare quotations and negotiate pricing, payment terms, Incoterms, contracts, and annual supply agreements.
- Coordinate customer sample requests and provide technical documentation such as COAs, MSDS, product specifications, declarations, and compliance documents.
- Work closely with Production, Quality Control, Procurement, Planning, Dispatch, Logistics, and Finance teams to ensure timely order execution and customer satisfaction.
- Monitor production schedules, shipment status, export documentation, and delivery timelines.
- Prepare and maintain pending order trackers, ensuring continuous follow-up until dispatch, payment realization, and order closure.
- Handle customer complaints, quality issues, claims, and corrective actions professionally while maintaining robust client relationships.
- Maintain accurate CRM records of enquiries, quotations, customer interactions,



follow-up schedules, and sales activities.
- Prepare monthly sales forecasts, pipeline reports, revenue projections, MIS reports, and management dashboards.
- Monitor competitor activities, pricing trends, raw material movements, and international market developments.
- Collaborate with the marketing team to develop brochures, product catalogues, presentations, newsletters, website content, and other sales collateral.
- Represent the company at domestic and international trade fairs, exhibitions, conferences, customer visits, and supplier meetings.
- Conduct regular customer review meetings and strengthen strategic relationships with key accounts.
- Achieve monthly, quarterly, and annual sales, collection, and profitability targets.
- Support demand forecasting and inventory planning based on customer commitments and market trends.
- Coordinate with the Finance team for payment follow-ups, credit control, and customer account reconciliation.

Required Qualifications

- Bachelor's degree in Business Administration, Marketing, International Business, Commerce, or a related field (MBA preferred).
- 5-7 years of experience in international B2B sales, preferably in menthol, mint products, essential oils, aroma chemicals, flavours & fragrances, chemicals, or allied industries.
- Strong understanding of export documentation, Incoterms, international trade practices, and global customer management.
- Experience with CRM software,



Microsoft Excel, ERP systems, and sales reporting tools.
- Proven ability to manage key accounts and generate new international business.
- Excellent communication, negotiation, presentation, and relationship management skills.
- Willingness to travel domestically and internationally for business meetings, exhibitions, and customer visits.

Key Skills

- International Sales & Business Development
- Export Sales & Documentation
- Key Account Management
- B2B Sales
- Client Relationship Management
- Market Research & Lead Generation
- Negotiation & Closing Skills
- CRM & Pipeline Management
- Forecasting & Sales Planning
- Supply Chain Coordination
- Cross-functional Team Collaboration
- Communication & Presentation Skills

What We Offer

- Competitive salary (₹35,000 - ₹70,000 per month)
- Performance-driven work environment
- Opportunities for international exposure and travel
- Career growth and professional development
- Collaborative and supportive team culture

Pay: ₹35,000.00 - ₹70,000.00 per month

Benefits :

- Provident Fund

Ability to commute/relocate:

- Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

Education :

- Bachelor's (required)

Experience :

- IndianMART, Alibaba, company website enquiries: 5 years (required)
- export intelligence platforms (Volza, ImportYeti, etc.), : 5 years (required)
- monthly sales forecasts, pipeline reports,: 5 years (required)
- CRM records covering enquiries, quotations, sales activities: 5 years (required)
- Coordinate with the finance team: 5 years (required)
- demand forecasting and inventory planning : 5 years (required)
- achievement of monthly, quarterly,

📌 International Sales Manager(Manufacturing Industry) (Greater Noida)
🏢 Diksha Elite Academy
📍 Greater Noida