Experience: 1-3 Years

CRM Executive Duties & Responsibilities :

- Highly numerate with excellent proficiency in Microsoft Excel.
- Support the Senior CRM manager to define and develop the retention strategy, roadmap and budget that will achieve targets and KPIs.
- Ensuring that client information is most updated in CRM tools.
- Lead regular status meetings and glean field input through regular connects.
- Develop further as skilled sales rep by acquiring working knowledge and selling techniques.
- Proficient in Zoho and Excel preferred.
- Work closely with operations and product managers to effectively prioritize projects to fit business needs.
- Follow standard practices, keeping data organized, readable, maintainable, and documented
- Remain current on new and updated information.
- Manage the sending of the Quarterly connects and other marketing invitations to client.
- Bright and willing to learn.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Support Associate (Mumbai)
🏢 NHN Solutions
📍 Mumbai