- Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we - Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
- We are now looking for a Voyage Data Expert to join our team and help build a better future. The position is permanent, and the preferred location is in India, Goregaon, Mumbai
Key requirements :
- Former Chief Mate/2nd Officer (or equivalent) with authority to challenge crew’s requests using seamanship and regulatory context.
Qualification & Experience :
- Sea-going Navigational Officer experience (OOW/2nd Officer or higher) with international voyage planning and ECDIS watchkeeping; 3+ years preferred.
- Robust ENC selection and route planning domain knowledge, route/frame/coverage concepts, and publication coverage nuances (e.g., country-specific practices).
- Hands-on with Voyage Planning Software; ability to reconstruct and validate selections from route files swiftly.
- Well-versed with Admiralty Digital Publications.
- Excellent written and spoken English; able to articulate safety, legal and commercial rationales to crews and stakeholders.
- Calm under pressure; thrives in high-volume, time-sensitive operations and collaborates across Sales, Product, and Support teams.
- Customer-centric mindset, effectively communicating product and solution value to customers.
- Problem solving & decision-making skills
- As Voyage Data Expert, your work will focus on these responsibilities: Main Responsibilities :
- Review and Validate ENC selection done by the crew following the fair usage policy.
- Operate day to day, approve by Route validation for ENC orders; pause or reject out of route items and drive timely resolution with vessels
- Support Product/R&D; by specifying quick wins (e.g., corridor/XTD validation) and giving structured feedback.
- Analyse ordering patterns and identify outliers/top consumers; propose preventive actions to minimise overconsumption.
- Own data quality: Create/Curate knowledge base articles and process guides for internal users and customers.
- Provide Level 3 expertise on ENC/Publications issues in FOS/ECDIS system.
- Ensure effective communication with different stakeholders, including customers onshore and onboard crew.
- Troubleshooting and supporting customers on ENC and Publications issues on our FOS and ECDIS systems.
- Provide feedback and input to our internal Product team to support the ongoing development and enhancement of our products.
- He/she partners with the Sales, R&D; and PMO teams to ensure accurate and timely provision of required Voyage Data Services to the customers
- Creation and verification of knowledge base articles
- Creation and verification of guides for customers and internal users
Job Location: Goregaon, Mumbai
Work Model: Hybrid
- At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
📌 Voyage Data Expert (Mumbai)
🏢 Wärtsilä
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.