A Hotel Front Office Executive serves as the primary point of contact for guests, managing the entire accommodation cycle. Their responsibilities include processing check-ins and check-outs, handling reservations, verifying payments, and coordinating with departments like housekeeping to ensure a seamless and memorable guest experience.

Core Responsibilities

- Guest Services : Warmly welcome guests, process check-ins/check-outs, assign rooms, and issue room keys.
- Reservations Management : Handle room bookings, modify reservations, and manage booking channels via the hotel's property management system (PMS).
- Billing & Payments : Process payments, verify credit card information, and balance the cash register at the end of shifts.
- Complaint Resolution : Address guest concerns and complaints quickly and professionally to maintain high satisfaction.
- Departmental Liaison : Coordinate with Housekeeping, Maintenance, and Food & Beverage teams to prepare VIP arrivals, prioritize room cleaning, and fulfill special requests.

Pay: ₹12,000.00 - ₹20,000.00 per month

Advantages :

- Food provided
- Provident Fund

Work Location: In person

📌 Front Office Executive (Receptionist) (Kaithi)
🏢 Amritara Hotels E Resorts
📍 Kaithi