We are looking for a Customer Representative to join our team at Veriglobe Services Private Limited . The role offers ₹12,000 - ₹28,000 and involves managing customer calls, delivering outstanding customer service related to Logistics . Join us for a great work environment with various opportunities for career growth.
Key Responsibilities :
- Manage incoming and outgoing calls in a qualified manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements : Pay: ₹15,000.00 - ₹28,000.00 per month
Work Location: In person
📌 Customer Representative (Noida)
🏢 Veriglobe Service
📍 Noida
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