07 Nov
|
Fintech Cloud Private
|
Delhi
07 Nov
Fintech Cloud Private
Delhi
Resolve customer queries regarding loan status, repayment schedule, interest, charges, and foreclosure
- Assist customers with payment issues, EMI clarifications, and account updates
- Coordinate with credit, collections, and operations teams for issue resolution
- Maintain accurate records of customer interactions in CRM/LMS systems
- Follow up on pending cases to ensure timely resolution
- Provide excellent customer experience and maintain service quality standards
- Escalate complex cases to the concerned department when required
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Care Executive (Delhi)
🏢 Fintech Cloud Private
📍 Delhi