Us Healthcare Customer Associate (Noida)

Us Healthcare Customer Associate (Noida)

07 Nov
|
Rafiki Solutions
|
Noida

07 Nov

Rafiki Solutions

Noida

Work Location : On-site Noida sector 16 / Hybrid :

- Shift: US Night Shift :

- Experience: 1-4 year ( Strong English/US accent communication skills is must) :

- Industry: Healthcare / Hospital Outreach / Medical Services

Qualification :

- Mc ,B.Sc (Biology/Medical Sciences) or B.Pharma (preferred)
- MBA (Marketing / Digital Marketing) desirable
- Similar Experience in US Healthcare and US market understanding is preferred.
- About the Role _

We are looking for dynamic and articulate individuals with strong medical understanding and excellent English communication skills (preferably US accent ) to join our Healthcare team. The role involves connecting with CMOs, Doctors, HODs, and healthcare decision-makers in the US to create awareness about our healthcare services and generate high-quality leads.

- Key Responsibilities _

1. Telecalling & Client Outreach

- Make outbound calls to Doctors, CMOs, Medical Directors, and Hospital HODs in the US market

- Educate prospects about our healthcare services/telemedicine and clinical solutions.

- Conduct initial qualification to identify potential partnership opportunities.

- Maintain high call quality with a confident, polished, and professional tone.

- Create personalized communication for decision-makers.

- 3. LinkedIn Lead Generation _

- Connect with and message healthcare professionals on LinkedIn.





- Build relationships and nurture leads through strategic touchpoints.

- Manage company LinkedIn outreach activities, including content sharing.

- 4. Marketing & Coordination _

- Work with the digital marketing team to run DM campaigns targeting US hospitals.

- Maintain records of leads, follow-ups, and pipeline status in CRM tools.

- Support the team in preparing decks, proposals, and presentations.

- 5. Reporting & Performance _

- Maintain updated reports on lead status, call notes, and conversion progress.

- Participate in regular training on US healthcare ecosystem and service offerings.

- Required Skills & Competencies _

- Excellent English communication skills; US accent preferred. :

- Strong understanding of medical terminology or clinical workflows.

- Ability to confidently speak with senior healthcare professionals.

- Good research skills to identify and qualify prospective institutions.

- Ability to work night shifts aligned to US time zones.

- Basic understanding of CRM tools is a plus.

- Why Join Us _

- Work directly with global healthcare leaders.

- Chance to grow in Business Development + Healthcare domain.

- Attractive incentives based on performance.

- Training provided for US healthcare communication & sales

Job Types : Full-time, Permanent, Fresher

Pay: ₹40,000.00 - ₹70,000.00 per month

Work Location: In person

📌 Us Healthcare Customer Associate (Noida)
🏢 Rafiki Solutions
📍 Noida

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