Navyaa Aabharan is looking for a Customer Support Executive to handle customer enquiries across Instagram, Facebook, WhatsApp and other digital channels , with a strong focus on converting enquiries into store walk-ins .
Responsibilities :
- Respond to social media enquiries and DMs
- Capture and qualify leads
- Follow up with interested customers
- Encourage and schedule store visits
- Update leads in CRM
- Coordinate with the sales team
- Track walk-ins and conversions
Languages : Kannada & English mandatory Tamil/Telugu/Hindi will be an added advantage
Key Skills : Valuable communication, customer handling, follow-up skills and basic CRM/social media knowledge.