Sathya Gomani Academy is a growing institute helping individuals build skills in Fashion & Tailoring and start their own journey. We interact with 100+ enquiries daily across calls, WhatsApp, and social media.
Role Overview
We are looking for a Customer Support Executive who can handle incoming calls, WhatsApp, and social media enquiries efficiently and professionally.
This role is ideal for someone who is fast, responsive, and valuable at communication .
Key Responsibilities
- Handle incoming calls from enquiry leads
- handle Outbound Calls for Leads
- Respond to WhatsApp messages, Instagram & Facebook DMs :
- Understand customer requirements and guide them accordingly
- Capture and update lead details properly
- Coordinate with internal team for follow-ups
Requirements :
- Strong communication in Tamil (must) + Basic English
- Good typing speed (for WhatsApp/chat handling)
- Ability to handle multiple conversations at once
- Friendly, patient, and professional approach
- Basic mobile/computer knowledge
Experience
- 0-2 years (Freshers can apply)
What We’re Looking For
- Quick learner
- Positive attitude
- Ability to handle pressure during peak enquiry time
- Consistent and responsible
Job Types : Full-time, Fresher, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits :
- Paid sick time
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
Education :
- Bachelor's (required)
Work Location: In person
📌 Customer Support Executive (Cse) (Chennai)
🏢 Sathya Gomani Academy
📍 Chennai
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