- Call and follow up with leads and existing clients
- Maintain proper client records and CRM updates
- Ensure timely responses and customer satisfaction
Sales Support & Coordination
- Assist in proposal and quotation preparation
- Follow up on pending payments and approvals
- Support sales team in closing deals
- Schedule client meetings and demos
Documentation & Administration
- Prepare and manage invoices and billing documents
- Draft proposals, agreements, and official letters
- Maintain office, staff, and project-related documents
- Organize contracts and compliance records
Office & Team Coordination
- Coordinate with developers, designers, and sales staff
- Track task status and project timelines
- Arrange internal and external meetings
- Maintain attendance and basic HR records
Reporting & Data Management
- Prepare daily/weekly performance reports
- Maintain MIS, lead sheets, and payment records
- Update management on pending tasks and issues
Required Skills & Qualifications Education
- Graduate in any discipline (BBA/MBA preferred)
Skills :
- Excellent communication skills (Hindi & English)
- Strong follow-up and negotiation ability
- Basic understanding of billing and documentation
- Ability to multitask and handle pressure
Technical Skills
- CRM tools (basic knowledge preferred)
- Google Workspace / Microsoft Office
- WhatsApp Business & Telecalling tools
Experience
- 0 to 3 years in customer support, operations, or sales coordination
- Freshers with good communication skills may apply
Salary & Advantages
- ₹10,000 - ₹25,000 per month (Based on experience)
- Performance-based incentives
- Career growth opportunities
- Training and skill development
✔ Organized and detail-oriented ✔ Confident in talking to clients ✔ Strong follow-up mindset ✔ Trustworthy and punctual ✔ Willing to learn and grow