We are seeking highly articulate, customer-obsessed professionals to join our global support team as International Customer Support Executive . In this role, you will act as the primary point of contact for our international customer base, delivering exceptional service, troubleshooting technical or account issues, and ensuring a world-class customer experience.

If you possess near-native English fluency, thrive in a fast-paced workplace, and enjoy solving problems, we want to hear from you!

Key Responsibilities

- Query Resolution : Assist international customers via voice or semi-voice channels, handling inquiries efficiently and professionally.
- Customer Support : Troubleshoot complex problems, process customer requests, and consistently maintain high Customer Satisfaction (CSAT) scores.
- Documentation : Accurately log, track, and update customer interactions, issues, and escalation details within the company CRM database.
- Escalation Management : Route unresolved issues to the appropriate internal teams while maintaining ownership of the customer experience.

Qualifications & Requirements

- Education : Graduate degree.
- Experience : 1-3 years of experience in international voice or semi-voice processes.



(Exceptional freshers with outstanding English proficiency may be considered).
- Language Skills : Excellent, near-native English communication skills (both verbal and written). Additional proficiency in local languages (e.g., Hindi) is a plus depending on the assigned process.
- Technical Skills : Basic computer proficiency, strong typing skills, and familiarity with CRM tools/ticketing systems.
- Flexibility : Must be comfortable working in a 24/7 environment, including dedicated night shifts to support international business hours.

Benefits & Perks

- Competitive base salary with attractive performance bonuses.
- Comprehensive health insurance coverage.
- Free company cab facilities for safe and convenient commuting (especially during night shifts).
- Robust training programs and clear pathways for internal career growth.

Schedule : Rotational shifts / Night shifts 5 Days Working, 2 rotational week offs

Supplemental Pay Types : Performance bonuses, Shift allowances

HR Abhishek - (phone hidden)

Pay: ₹22,000.00 - ₹37,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 International Customer Support Executive (Whitefield)
🏢 Abhishek Career Solutions
📍 Whitefield