Job Title: Telecaller / Customer Support Executive (PG Services)

Location : Gurgaon/Faridabad / Remote Company : Colivio India Experience : 0-2 years (Freshers can apply)

Job Overview

We are looking for a confident and well-spoken Telecaller to handle communication between PG landlords and tenants. The role involves resolving queries, managing complaints, and ensuring a smooth experience for both parties on our platform.

Key Responsibilities

- Handle inbound & outbound calls from PG landlords and tenants :

- Understand and resolve queries, complaints, and issues effectively

- Assist tenants in finding suitable PG accommodations

- Support landlords in listing and managing their properties

- Maintain proper call records and follow-ups

- Coordinate between landlord and tenant for smooth communication

- Provide accurate information about services, pricing, and policies

- Build strong relationships to increase customer trust and retention

Required Skills :

- Good communication skills (Hindi + basic English)




- Confident and polite speaking tone
- Problem-solving attitude
- Ability to handle pressure and multiple calls
- Basic knowledge of smartphones and apps
- Listening skills and patience

Preferred Skills (Bonus)

- Experience in real estate / PG / customer support
- Sales or convincing ability
- Knowledge of Gurgaon PG market

Salary & Benefits

- Fixed Salary + Incentives
- Performance-based bonuses
- Growth opportunities in a quick-growing startup

Working Hours

- 6 days working
- Flexible shift (based on business needs)

Who Should Apply?

- Freshers looking to start career
- People interested in startup environment

Job Types : Full-time, Permanent, Fresher, Internship Contract length: 1 month

Pay: ₹9,954.95 - ₹30,406.55 per month

Advantages :

- Cell phone reimbursement
- Paid sick time
- Paid time off

Work Location: Hybrid remote in Faridabad, Haryana (Faridabad)

📌 Telecaller / Customer Support Executive (Faridabad)
🏢 Colivio India
📍 Faridabad