- Handle inbound & outbound customer calls
- Resolve customer queries and complaints efficiently
- Provide accurate information about services/products
- Maintain proper records of customer interactions
- Follow up with customers for issue resolution
- Coordinate with internal teams when required
Requirements :
- Graduate / MBA Freshers can apply
- Valuable communication skills in Hindi (Basic English required)
- Comfortable with voice process
- Basic computer knowledge
- Strong problem-solving skill
Job Details :
- Shift: Day Shift
- Process: Domestic Voice
- Working Days: 6 Days (1 Weekly Off)
Mode: Work From Office
Job Types : Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits :
- Paid sick time
- Paid time off
- Provident Fund
Education :
- Bachelor's (required)
Work Location: In person
📌 Customer Support Associate (Pune)
🏢 Nikita
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.