A Barista is responsible for preparing and serving coffee, tea, and other beverages while providing excellent customer service in a café or coffee shop environment. Baristas maintain cleanliness, handle customer orders, and ensure a positive guest experience.
Key Responsibilities
- Prepare and serve coffee, espresso drinks, teas, and specialty beverages
- Take customer orders and process payments accurately
- Provide friendly and skilled customer service
- Maintain cleanliness of workstations, dining areas, and equipment
- Restock supplies such as cups, syrups, milk, and coffee beans
- Follow food safety and sanitation guidelines
- Operate coffee machines, grinders, and POS systems
- Handle customer questions and resolve complaints politely
- Assist with opening and closing duties