- Location
- Patna, Bihar
- Experience Required
- Fresher
- Education Required
- 10th Standard / SSLC
- Gender
- Any
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Incentives
Other Requirements
- Aadhaar Card
- Bank Proof
- Education Proof
- PAN Card
- CRE (Customer Relations Executive)
Roles and Responsibilities:
- Act as a liaison between the company and its customers to ensure a positive customer experience
- Handle customer inquiries, concerns, and complaints in a professional and effective manner
- Provide information about products and services to customers
- Assist customers with placing orders, processing returns, and resolving any issues that may arise
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to address customer needs and improve overall customer satisfaction
- Stay up to date on company policies, products, and services to provide accurate information to customers
- Identify opportunities to upsell or cross-sell products and services to customers
Good to have values:
- Strong communication and interpersonal skills
- Ability to remain calm and professional in challenging situations
- Detail-oriented with strong organizational skills
- Prior experience in customer service or sales roles is a plus