Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally. Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, garnishments, etc. are processed, reconciled, audited and transmitted accurately and timely - Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients - Responsible for quality control and auditing to ensure accuracy and low error or defect percentage - Work with cross-functional internal partners to resolve client payroll matters and employee inquiries - Provide Payroll support services to clients according to Ceridian contract, legislative requirements and business needs - Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely - Industry related certifications or will obtain after employment - Multi-client payroll processing experience - 2500+ employee payroll processing experience - End-to-end payroll processing experience - Experience with Dayforce HCM or similar cloud payroll technology - Strong working knowledge of quality control and auditing standards - A desire to continually learn - Ability to communicate and collaborate with clients and internal team members - Multinational (US/CA)



payroll processing experience is an asset - Bilingual is an asset ESSENTIAL FUNCTIONS Drive customer satisfaction by providing high quality of service - Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements - Adhering to and reporting on SLA metrics - Provide direction and assistance to other payroll specialists. - Lead individual or team training as requested/required - Create, update standard operating procedures and performs quarterly document reviews - Meets quality control standards - Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely. - Performs administrative functions as required with mínimal supervision - Responsible for quality control and performing audits of both work of peers and client data to ensure accuracy and low error or defect percentage - Work with cross-functional internal partners to resolve client payroll matters and employer and employee inquiries - Ability to communicate and collaborate with clients and internal team members - Responsible for ensuring all aspects of the payroll cycle including all payroll impacting changes are processed, reconciled, audited and transmitted accurately and timely - Provide Payroll services to clients according to Ceridian contract, legislative requirements and business needs - Proactively manage quarter,



and year-end payroll auditing and processing - Resolve client’s issues and provide superior customer service to internal and external partners - Provides training, supporting peers and customers as needed - Executes minor configuration updates to product as applicable (PCR Lite) - Executes Change Control process following change standards - Attends and leads customer meetings where required and supports discussions from payroll - Supports Client Relationship Executives with requests as needed for customer - Canada specific: Performs monthly reconciliations of tax remittances, Strong legislative working knowledge of all Canada garnishments to interpret, calculate, validate or enter ROE as needed. - Hours of work between 8am-8pm Eastern Standard Time (EST) EDUCATION & EXPERIENCE REQUIREMENTS Minimum Qualifications - Must have a minimum of 3.5 - 4 years of payroll (US/Canada) knowledge maximum 5-6 years - Good time management to meet the deliverables - Understanding of SLAs and payroll deliverables - Ability to communicate and collaborate with clients and internal team members - Ability to work independently and make decisions - Highly skilled with in-depth knowledge of complex customer requirements - Can work as part of a team and independently with little supervision - Have an “I own it” attitude about deliverables and projects from start to finish - Experience in an outsource environment an asset - Be routinely flexible in work schedule to support clients and team based on business needs (weekends and public holiday work may be required) - A desire to continually learn and thrive in a fast-changing environment - Valuable analytical, organizational, and problem-solving skills - Intermediate to advanced proficiency in Microsoft Excel - Fluent in Eng

📌 Payroll Specialist Iii (Bengaluru)
🏢 Dayforce
📍 Bengaluru