ETHNIC9 is a fast-growing premium ethnic wear brand specializing in luxury sarees. We are looking for a confident, energetic, and customer-focused Telecaller with good English communication skills to handle customer interactions and deliver excellent customer service.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Communicate confidently with customers in English, Hindi, and Gujarati.
- Assist customers with product information, order inquiries, and support.
- Follow up with potential and existing customers via phone and WhatsApp.
- Resolve customer queries professionally and ensure customer satisfaction.
- Maintain accurate call records and customer information.
- Coordinate with the Sales and Operations teams for smooth order processing.
- Achieve daily calling and follow-up targets.
Required Qualifications
- 12th Pass or Graduate (preferred).
- Good spoken English is mandatory. :
- Basic computer knowledge and MS Office.
- Good communication, listening, and customer handling skills.
Required Skills :
- Good English Communication (mandatory)
- Hindi & Gujarati Communication
- Customer Service
- Telecalling
- WhatsApp Communication
- Basic Computer Knowledge
- MS Excel (Basic)
- Time Management
- Problem Solving
- Confident and professional communication skills.
- Positive attitude and customer-first approach.
- Valuable convincing and follow-up skills.
- Experience in Telecalling, Customer Support, or Sales is an added advantage.
Job Location
ETHNIC9 (OMKAR CREATION) Mota Varachha, Surat, Gujarat
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Tele Caller Executive (Mota)
🏢 Ethnic9
📍 Mota
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