Londonist DMC is a student accommodation agency with over 30 different locations across London, providing both short-term and long-term accommodation options. Each of our accommodations offer stylish and comfortable en-suite rooms, studios, and apartment rooms, and access to outstanding facilities, such as gyms, cinemas, social and study spaces, and 24/7 on-site security and maintenance teams.

We are looking for a Sales Representative to join our team. This role is an excellent opportunity for university students seeking placement experience or recent graduates looking to gain practical experience in the student accommodation industry.

Responsibilities : Manage assigned resident accounts by conducting outbound calls and handling inbound enquiries related to overdue balances.

Negotiate payment arrangements in line with company policies and escalation guidelines.

Accurately record all payments, commitments, disputes, and communication activities within the CRM system.

Maintain detailed and up-to-date account notes to support effective follow-ups and compliance requirements.

Work collaboratively with Finance, Sales and Operations teams to resolve billing queries and resident issues efficiently.

Identify high-risk or unresolved accounts and escalate them appropriately according to collections procedures.

Meet individual and team performance targets, including call volumes, contact rates, resolution metrics, and collections KPIs.

Contribute to ongoing improvements in collections processes, call scripts, and workflow efficiency.

Provide operational support to the Finance team by supplying accurate collections data and updates when required.

Deliver a calm, respectful, and professional customer experience,



particularly during difficult or sensitive conversations.

Be flexible to work evenings and weekends as required to meet operational coverage needs.

Support the Partnerships team by assisting with meeting arrangements and coordination.

Contact existing and potential partners to conduct satisfaction check-ins, gather feedback, and share insights with relevant internal teams.

Provide cross-functional support across Sales, Finance, and Partnerships, ensuring operational needs are met.

Effectively balance all of the core direct sales disciplines: prospecting, solicitation, rate quoting, contracting, outside sales calls, online conversations, incoming calls, site inspections, client entertainment, outside presentations, marketing to in-house guests, networking.

Promote and sell student accommodation rooms to prospective students. Additionally, you will be involved in the sale of ancillary products and services offered by the company.

Requirements :

- Fluent in English (both written and spoken).
- Strong communication and negotiation skills.
- Self-motivated, proactive, and results-driven.
- Ability to work in a fast-paced environment and meet sales targets.

Qualifications:

- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to Multitask




- Ability to work independently as well as part of a team.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Prior sales or customer service experience is a plus but not required.
- Enthusiastic, proactive, and eager to learn about the student accommodation industry.
- Versatile to work weekends and evening shifts

What We Offer:

- Hands-on experience in a dynamic and growing industry.
- Mentorship and guidance from experienced professionals.
- Networking opportunities with industry experts.
- A supportive and collaborative work environment.
- Potential for future career opportunities within the company.

Check our website: londonist.co.uk

Join us at Londonist and help shape the future of student accommodation while gaining valuable sales and industry experience!

Londonist DMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Londonist was awarded the 2025 King’s Award for Enterprise in International Trade, the highest official recognition a UK business can receive.

Visit londonist.co.uk for more information on out career page

Job Types : Full-time, Contractual / Temporary, Freelance Contract length: 4 months

Pay: ₹42,000.00 - ₹53,000.00 per month

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- If you speak any other language than English please share.
- Shift flexibility is required to adapt to different time zones

Experience :

- Sales: 1 year (preferred)

Work Location: Hybrid remote in Mumbai, Maharashtra (Mumbai)

📌 Sales Representative (Mumbai)
🏢 Londonist Dmc
📍 Mumbai