- Handle inbound and outbound customer interactions professionally.
- Resolve customer queries and provide appropriate solutions.
- Maintain high standards of customer service and satisfaction.
- Follow process guidelines and quality standards.
- Document customer interactions accurately in the system.
Eligibility Criteria
- Freshers are not Eligible
- Minumum 6 months of Experience in International voice process
- C1-level communication skills in English (verbal and written).
- Strong customer handling and problem-solving abilities.
- Comfortable working in rotational shifts, including night shifts if required.
- Basic computer knowledge and typing skills.
Benefits :
- Competitive salary package.
- Two-way cab facility within the hiring radius.
- Opportunity to work in a dynamic and professional workplace.
- Career growth and learning opportunities.
- Work Location: Hyderabad