Key Responsibilities : ~ Respond to and manage incoming online inquiries related to course offerings. ~ Provide comprehensive information about courses, study programs, and offerings. ~ Assist potential students in making informed decisions about enrolling in courses. ~ Follow up with leads and work on converting them into successful enrollments. ~ Collaborate with the sales and marketing teams to achieve monthly enrollment targets. ~ Maintain accurate records of customer interactions and follow-ups. ~ Build and maintain positive relationships with prospective students. ~ Address any questions or concerns regarding courses and provide solutions promptly.
Skills & Qualifications : ~ Excellent communication and interpersonal skills. ~ Robust customer service orientation and a positive attitude. ~ Ability to work remotely and manage multiple inquiries at the same time. ~ Basic understanding of sales processes and customer relationship management. ~ Ability to work independently and within a team to meet targets.