07 Nov
|
Trisita Engineering
|
Kolkata
07 Nov
Trisita Engineering
Kolkata
Key Responsibilities :
- Assist customers with queries, complaints, product/service information, and issue resoluti on.
- Maintain customer records and update the CRM system accurately.
- Follow communication guidelines, scripts, and protocols.
- Provide timely solutions and escalate issues when required.
- Ensure customer satisfaction and maintain service quality standards.
- Coordinate with internal departments for faster resolution.
Required Skills & Qualifications :
- Graduate preferred.
- Excellent verbal and written communication skills.
- Ability to handle customers professionally and patiently.
- Basic computer knowledge and typing skills.
Job Types : Full time, Permanent
Work Location: In person
📌 Inside Sales Representative (Kolkata)
🏢 Trisita Engineering
📍 Kolkata