- To support customers and Sales (Marketing) on technical solution thr ough Technical Service/ development and drive PMU Project management. Identify their needs and market opportunities in the field of PU Systems thr ough Technical Marketing / Technical Development and Service for mutual growth.To establish the Material & Technical solution (PU system), material processing smoothly at customer site, product development, fine tuning. Handling customer complaints, coordinate with lab for developments and quality complaints, etc.
Key Responsibilities : Technical services and Business Development in India
- Initiate new product development & fine tune formulation to meet customer needs in his region and his expertise in India with close coordination with TD team (Country &Region;)
- Manages resources with close coordination with TS & sales team to achieve defined targets.
- Collaborate with Internal /External stake holders of business value chain partners for recent business development
- Facilitate Formulation development with the lab and region thru TD - TS / AD Lead
- Closure of Timely NCM resolution, liquidation of non-moving /aged stock and settlement of customer issuesServe as a liaison between Country TS and Region TD team to translate success stories into business growth.
Shared Accountabilities:
- With Industry Team Marketing: Initiate product portfolio development of industryWith sales & Industry marketing: Align with segment strategies, coordinates global TD and AD activities in alignment with country and regional TD/TS leadership.
Key Shared Accountabilities:
Regional Industry Team:
- Participates in regional TS activities (Trials,
new system developments, R&D; topics)
With Operations
- Thane / Dahej site - Contribute for Polyol Product improvement
- Standardization of Lab developed product to actual production
- Work closely with QA team for TS support / fine tuningLocalization of C-A through substitution of equivalent /better quality alternate RM
Parameter for success:
Financial Metrics:
- Cost of quality - No product return if QA released material
- Discretionary cost 180 days: Nil (Liquidation of Returned goods and Reprocessing-plan)Low cost product development - Evaluate low cost additives, third party base polyols, etc.
Operational/organizational metrics
Innovations
- Continuously share customer feedback on Industry Trend, Product Requirement, Regulatory Needs / changes, Information on NBA products vide close interaction with various stake holders in customer organization that helps to Ideate and fill pipeline and project management
Commercial Excellence
- Drive best business practices
- NCM (Technical) resolutionEnsure business sustainability
Requirements :
- Bachelor’s degree in Chemical / Polymer Science & Plastics Engineering or Post Graduate Diploma in Polymer Engineering
- 6 -1 2 years of experience in Rigid Polyurethane Industry
- Experience of continuous line process in construction Industry is preferred
- Knowledge on PU system value chain understanding, formulation development, troubleshooting, processing / foaming & Post Molding process are must.
- Knowledge on A Industry Value chain / PU system handling experience are preferable
- Knowledge on PU Part Design / Processing are added advantage