Order Management :Processing sales orders, invoices, and purchase orders accurately.
- Sales Coordination :Acting as a liaison between sales teams, customers, and internal departments (logistics/finance).
- Documentation & Reporting :Preparing quotationand generating MIS reports.
- Logistics & Billing :Coordinating dispatch, tracking shipments, and verifying invoice accuracy.
- Follow-up :Ensuring timely delivery and following up on pending payments.
- Customer Support :Handling inquiries, resolving complaints, and providing product information.