- Communicate with clients on case progress and manage client relationships. Help guide clients through the entire immigration process
- Draft and file Labor Certifications with the Department of Labor
- Create audit files
- Submit audit responses to the Department of Labor
- Draft and file Prevailing Wage Determinations
- Make any necessary revisions to drafted forms after attorney review
- Assist in assigned administrative recruitment tasks
- Meet assigned deadlines and communicate case progress/issues to the manager and/or attorney
- Manage a high-volume caseload and meet Key Performance Indicators (KPIs)
- Ensure data integrity and may assist in data audit projects
- Work collaboratively with manager(s), attorney(s), and support staff
- Additional responsibilities and projects as assigned
- Performs all other duties as assigned
Required Skills/Abilities
- Strong desire to work in a team-oriented setting
- Keen attention to detail
- Proficiency in client communication
- Track record of providing excellent client service within a fast-paced environment
- Strong organizational skills and ability to meet deadlines
- Service oriented with the ability to resolve and troubleshoot issues
- Proficient computer skills and ability to learn new software programs
Education and Experience
Some College/Associates degree preferred
1 plus year(s) work experience in similar position
Prior experience working with Employment Based or similar Immigration programs preferred
Supervisory Responsibility
None
Work Environment
Prolonged periods sitting at a desk and working on a computer