Job Description:

Designation : Asst. Manager- QA

Academic Qualification : B.E. / B.Tech. – Mechanical, Automobile or Production Engineering

Experience : 12–18 years in automotive manufacturing quality, including 5+ years leading a QA team

Location : Pithampur (MP)

CTC : 10.00 LPA

Purpose of the Role

Lead the Quality Assurance department and take end-to-end accountability for product, process, customer, supplier and quality-system performance, ensuring compliant products, effective risk control, customer satisfaction and continual improvement.

Key Responsibilities

- Provide overall leadership for all Quality Assurance functions, establish the departmental strategy, annual quality objectives, budget, manpower plan and improvement roadmap aligned with business goals. =
- Develop, implement, maintain and continually improve the Quality Management System in accordance with IATF 16949, ISO 9001, customer-specific requirements and applicable statutory or regulatory requirements.
- Own product and process quality from incoming material through manufacturing, inspection, testing, final release, packing and dispatch; ensure only conforming product reaches the customer.
- Lead customer quality management, including complaint containment, structured root-cause analysis, 8D closure, warranty or field-failure analysis, customer audits, scorecards and improvement of customer satisfaction.
- Define and monitor quality KPIs such as customer PPM, internal rejection, scrap and rework, Cost of Poor Quality, First Pass Yield, audit closure, supplier PPM and complaint recurrence; review performance with management.
- Lead APQP activities and recent-product or engineering-change quality planning,



including feasibility review, special-characteristic identification, PFMEA, Control Plan, MSA, SPC, capability studies and safe launch.
- Ensure complete, accurate and timely PPAP preparation, internal approval, customer submission and approval for new parts, changes and revalidation requirements.
- Plan and execute system, process, product and layered process audits; ensure robust corrective actions, on-time closure and sustained effectiveness for all internal, customer and certification audit findings.
- Manage supplier quality performance with Purchasing and Development teams through supplier selection, qualification, audits, PPAP approval, incoming-quality controls, development plans and escalation of chronic issues.
- Establish inspection and testing standards, sampling plans, acceptance criteria, traceability, product-release controls and reaction plans; ensure records are complete, controlled and retained.
- Ensure calibration, verification and preventive maintenance of inspection, measuring and test equipment; maintain MSA compliance and the suitability of gauges, fixtures and laboratory facilities.
- Lead containment, segregation, disposition and control of nonconforming product; chair MRB decisions and ensure authorized rework, deviation and concession controls are followed.




- Drive structured problem solving and continual improvement using 8D, 5 Why, Ishikawa, Pareto, SPC, DOE and 7 QC tools; verify corrective-action effectiveness and prevent recurrence across similar products and processes.
- Partner with Production, Engineering, NPD, Supply Chain and Maintenance to improve process capability, mistake-proofing, First Pass Yield, scrap, rework, productivity and launch performance.
- Build and develop the QA team through clear roles, competency matrices, training plans, coaching, performance reviews, succession planning and disciplined shift coverage.
- Promote a strong quality culture by communicating customer requirements, lessons learned and quality alerts, and by ensuring adherence to procedures at every organizational level.
- Provide accurate and timely quality reports, risk escalations and management-review inputs; immediately escalate major customer, safety, compliance or business-continuity risks.
- Ensure compliance with health, safety, environmental, ethical and document-control requirements within the QA department and perform other quality responsibilities assigned by management.

KPI Indicators :

- Customer PPM, complaints, repeat complaints, customer scorecard and 8D closure performance
- Internal rejection, scrap, rework, First Pass Yield and Cost of Poor Quality
- Supplier PPM, incoming rejection, supplier corrective-action and supplier-development performance
- PPAP right-first-time approval and on-time launch or engineering-change readiness
- Audit findings, on-time closure, QMS compliance, process capability and calibration performance

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