Company Description Dygo Diagnostics is a health tech diagnostics company focused on expanding access to high-quality diagnostic radiology services across India. The organization aims to ensure that individuals in both urban and rural areas can benefit from advanced diagnostic tests, surgical procedures, and expert medical consultations. Dygo Diagnostics is building a pan-India radiology platform that integrates technology with a centralized diagnostics network and a growing chain of diagnostic centers.

The company is committed to improving patient outcomes and contributing to a healthier future by combining medical expertise with innovative technology.

Role Description The Telesales Executive will engage with prospective and existing customers via phone to present Dygo Diagnostics’ services, answer queries, and guide them through booking and follow-up processes. Day-to-day responsibilities include generating and qualifying leads, explaining diagnostic offerings, managing inbound and outbound calls, and updating records in the CRM system. The role also involves coordinating with internal teams to ensure smooth customer experiences, handling basic customer support issues,



and meeting defined sales and conversion targets.

This is a full-time, in office role based in Delhi, MI, requiring consistent presence at the designated office location.

Qualifications

- Strong Communication skills, including clear spoken English/Hindi and effective listening abilities.
- Customer Service and Customer Support skills to handle inquiries, resolve concerns, and maintain positive relationships.
- Proven Lead Generation and Sales skills, with the ability to convert inquiries into confirmed bookings.
- Comfort using CRM tools, call management systems, and basic office software (e.g., spreadsheets, email).
- Goal-oriented mindset with the ability to work with targets, manage time effectively, and prioritize tasks.
- Previous experience in telesales, call centers, or healthcare services is an advantage.
- Minimum educational qualification of a high school diploma; a bachelor’s degree in business, marketing, or healthcare-related fields is preferred.
- Professional, empathetic attitude and commitment to ethical, non-discriminatory customer interactions.

📌 Telesales Executive (Gurugram)
🏢 Dygo Diagnostics
📍 Gurugram