The Store Manager at Carême will be responsible for the overall day-to-day operations of the store, ensuring a seamless customer experience, maintaining premium service standards, managing staff, monitoring inventory and overseeing sales performance.

The ideal candidate should ideally have experience in café, bakery, restaurant or luxury retail operations, with a solid understanding of customer service, team management and inventory control.

The role requires someone who can maintain Carême's brand identity, ensure operational efficiency and create a welcoming, premium experience for every customer.

Key Responsibilities

Store Operations

Oversee daily closing procedures.

Ensure the store is clean, organised and presentable at all times.

Maintain proper display and presentation of pastries, cakes, desserts and beverages.

Ensure products are stored, handled and displayed according to food safety standards.

Monitor daily operations and resolve operational issues promptly.

Ensure all store equipment is maintained properly.

Production Coordination

Coordinate with the production team for daily stock requirements.

Maintain accurate stock records.

Monitor expiry dates, wastage and product shelf life.





Ensure FIFO (First In, First Out) is followed.

Raise purchase requests and coordinate replenishment.

Sales & Cash Management

Monitor daily sales and achieve assigned sales targets.

Handle billing, POS operations and cash reconciliation.

Maintain accurate daily sales reports.

Monitor discounts, complimentary items and refunds.

Identify opportunities to increase average order value through upselling and cross-selling.

Report daily sales performance to management.

Online Orders & Delivery Platforms

Oversee orders received through Zomato, Swiggy, WhatsApp and other sales channels.

Ensure orders are packed correctly and dispatched on time.

Maintain accurate online menus, product availability and pricing.

Monitor customer reviews and ratings on delivery platforms.

Handle delivery-related complaints and coordinate resolutions.

Ensure packaging meets Carême's presentation and quality standards.

Working Conditions

Full-time, on-site position.

Weekend and public holiday availability required.

Responsible for the overall functioning of the store during assigned shifts.

📌 Store Operations Manager (Delhi)
🏢 Carême Bakery
📍 Delhi